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Badge Denied in Volt

KB00165

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Summary

A caller states that their Badge is denied in Volt –

They will need to change their photo to pass.  Typically the reason why it’s denied is either they have too dark of an image or something is obstructing their face.

A badge will not be issued until they have an approved photo in Volt and it has been communicated to the users they need to have an approved photo.

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