ASM/ARTS Contact Information
USA 888-900-4276 option 1 for english then 1 for software or 2 for hardware
CANADA 888-681-4276 option 1
ASM hotline hours are 4AM to 5PM PST
Monday thru Friday
There is not email contact information for support. If it is an advantage employee and they need helpdesk support, they can call the number above or on their desktop they click on the "asmconnects" icon, then associate tools>helpdesk>report an incident>category>category heading> then expand down until you find correct category issue.
All users calling re: iPad / ASM / Advantage creds should be routed to numbers above.