This article contains the process for printer support.
*NOTE: There is no standard support for printers.
- Most printers are either leased of have a support contract; contact information for hardware support should be listed on a label on the printer itself.
- End users are expected to clear paper jams and refill paper.
- If the paper jam is at DRC and the end user is not comfortable with clearing the jam, add email@example.com to the watch list of the ticket for assistance.
- Toner or ink cartridge are serviced by the Office Supply Team or a vendor. For DRC location Mario Cardillo is the contact for office supplies.