The end user does not have antivirus installed on their computer or the Scan is outdated. The end user is getting this error message:
If the Scan is outdated, this is due to the antivirus not being performed within 30 days.
- If the Scan is outdated a full scan will need to take place in order for the host checker to allow a connection.
- If no antivirus software is installed on the machine then please click HERE Reference KB# not yet assigned "Install Trend on a Daymon computer"
- If using a non Daymon computer please click HERE Reference KB# not yet assigned. _Updated Approved AV List for Non Daymon computers.