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Antivirus Not Installed or Scan Outdated - VPN - DAY

KB00108

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Symptoms 

The end user does not have antivirus installed on their computer or the Scan is outdated. The end user is getting this error message: 

Cause 

If the Scan is outdated, this is due to the antivirus not being performed within 30 days. 

Resolution 

  • If the Scan is outdated a full scan will need to take place in order for the host checker to allow a connection. 
     
     
  • If no antivirus software is installed on the machine then please click HERE  Reference KB# not yet assigned "Install Trend on a Daymon computer"   
     
     
  • If using a non Daymon computer please click HERE Reference KB# not yet assigned.  _Updated Approved AV List for Non Daymon computers. 
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