Okta – Hr, Access Control and Training 



Impact – High 


Okta is used as a gateway currently to Box. Will be used to allow SSO to HR app called Workday.  Soon Okta will be used as a gateway to AD and all applications. 


User method of access 


Common Issues 

  • Access issues 
  • Sync with AD not happening 
  • Conflicts with new accounts in Okta 
  • Browser issues 


  • Verify username/password.  SSO. 
  • Clear browser cache 
  • Gather information prior to escalating to the NetOps team 

User Setup 

  • User is added to grpbox(business unit name) 
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