SAS Tablet – Verizon APN for Store Tracker Sync



This article contains the troubleshooting steps to follow when the User encounters “Connection to Server Failed” while trying to sync Store Tracker with Verizon mifi 



  1. Check user device connectivity to the Verizon mifi network (Verizon-MiFiXL-X). 
  2. Log in to http://my.jetpack and press Sign In.  The Admin password will be the same password used to connect to the mifi device, found on the mifi settings under “Wi-Fi Name/Password”.  You will have to ask the user to provide or enter the password for this screen. 
  3. Navigate to Jetpack Settings>Advanced then press Continue. 
  4. Under Networks>Network Settings, Preferred network technology should always be set to “Global”.  Click on Show Advanced Settings. 
  5. 4G LTE APN should always be set to we01.VZWSTATIC. If a different APN is displayed in this field, delete and populate with the APN above and save changes.  Have the user restart the device for the new settings to take effect. 
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