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Overview - VPN - DAY

KB00115

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Summary 

This article contains a short overview for VPN. 

 

Details 

*Attention* 

  • Tickets should NEVERbe routed to Daymon if users cannot log into the VPN. 

 

Name 

VPN 

Juniper Pulse 

 
Application Owner: 

 
 Support Owner: 

Network Support 

 
 Summary: 

VPN is a tool used to connect to a private network via the internet. 

 
Client Users: 

All employees  
 
User Method of Access: 

Juniper Client 

Process for Requesting/Modifying Access: 

 
Authentication Method: 

Active Directory  
 
System Requirements: 

N/A 

 
Common Issues/Fixes: 

Resources Not available - Click HERE 

Nothing happens when using Chrome - Click HERE 

Invalid Username and password error - Click HERE 

Java not installed (when deploying Host Checker) - Click HERE 

Multiple VPN sessions - Click HERE 

Antivirus not installed or scan outdated - Click HERE 

The following group of users will be blocked from accessing the Daymon SSL VPN: 

  • Daymon/Enterprise Admins 
  • Daymon/Schema Admins 
  • Daymon/grpSVCAccounts 
  • Daymon/Domain Admins 

 

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