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Overview - Daymon University - DAY

KB00072

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Summary 

This is an overview of Daymon University. 

 Name 

  • Daymon University 
     
     
  • LMS 

 

Application Owner: 

  • Daymon University Team 

 Support Owner: 

  • Daymon University Team 

 Summary: 

  • This application is used for training. 

 Client Users: 

  •  All Daymon employees 
     

 User Method of Access: 

IMPORTANT - End users are not to save links to Daymon University. They will NOT work. The user must log into the Daymon Worldwide portal to access Daymon University. 

*Note - Daymon University should be run in Google Chrome not internet explorer. 

 

Process for Requesting/Modifying Access: 

  • Every Daymon employee automatically gets access.  
     
     
  • Access to Daymon University is controlled through Workday, unless special access is requested. 

  

Authentication Method: 

  • This is a single sign on that is authenticated through Saba. This is linked to each user's employee's ID that is entered in Workday. 
  • The end user can also log into the website directly. 

 

System Requirements: 

 none 

 Common Issues/Fixes: 

 

*NOTE: Daymon Directory is known to be slow and crash on a regular basis. If this happens and you get errors try again and if the errors persist then someone will need to log into DAYWW01 and reset IIS services. 

*NOTE: The preferred browser to use the application would be IE 8 or higher, Firefox 3.5 or higher or Chrome. 

  • New hires trying to set up a curricular, escalate to DAY Daymon University. 
    Sign on issues – Refer KB00074 Updated Sign On issues 
    User has access to another user's profile – Refer  KB00066 Updated Access to the wrong profile 
  • Classes or videos not loading – Refer to KB00069 Classes or Videos not loading 
  • Log out time is 10 minutes - 10 minutes of inactivity will log a user out of Daymon University for security reasons. 
  • End user registering for a course –KB00073
  • FAQ's for Daymon University (LMS). Refer to Updated KB0070    FAQ's or Issues 

 

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