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Replicon – Daymon External Sites Applications – Other

KB00044

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Impact – Low 

Summary 

Replicon is a web based tool used to track business activities to which we can accurately understand/measure costs associated to specific services provided to our suppliers and customers. 

 

User method of access 

https://advantagesolutions.okta.com/home/replicon/0oa84156uvSDXow4h1t7/1191

 

Common Issues 

  • Access Issue 

 

Troubleshooting 

  • Gather information prior to escalating to the Replicon Team 
  • Caller info- 
  • Name/Title/Phone number/email address 
  • Issue 
  • Remote in 
  • Screen shots 

 

User Setup 

  • Provisioning for access 
  • Add user to grpREp-Prod security group 

Support Owners 

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