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AC Nielsen Nitro

KB00060

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IMPACT 

Summary 

Used to pull market research data from the web. 

User method of access 

Common Issues 

  • Access Issues 

Troubleshooting 

  • Browser Issues, clear cache.  Tested with Chrome, IE and Firefox.   
  • How is the report being accessed? 
  • Gather information prior to escalating to Nancy 
  • Caller info- 
  • Name/Title/Phone number/email address and must include business unit (12 digit cost unit/business unit) 
  • Issue 
  • Remote in 
  • Screen shot 

 

Support Owner 

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